A career at Lombard Odier means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF 300 billion and operating from over 25 offices across 4 continents.
With a history spanning over 225 years, Lombard Odier is an investment house providing a comprehensive offering of discretionary and advisory portfolio management, wealth services and custody. We also offer asset management services and investment strategies through Lombard Odier Investment Managers and provide advanced banking technology to other financial institutions.
“Rethink Everything” is our philosophy – it is at the heart of everything we do. We have grown stronger through more than 40 financial crises by rethinking the world around us to provide a fresh investment perspective for our clients.
A career at Lombard Odier means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF
300 billion and operating from over 25 offices across 4 continents.
With a history spanning over 225 years, Lombard Odier is an investment house providing a comprehensive offering of discretionary and advisory portfolio management, wealth services and custody. We also offer asset management services and investment strategies through Lombard Odier Investment Managers and provide
advanced banking technology to other financial institutions.
“Rethink Everything” is our philosophy – it is at the heart of everything we do. We have grown stronger through more than 40 financial crises by rethinking the world around us to provide a fresh investment perspective for our clients.
As member of the Infrastructure Support Team, your main objective is to troubleshoot and resolve issues escalated by the Service Desk in collaboration with our L3 Infrastructure teams.
YOUR ROLE
- Analyze and resolve Infrastructure related Incidents, escalated by Service Desk,
- Includes: Workstation, Telephony, Mailing, Mobility & Printing related incidents,
- Calling end-users for Incident Troubleshooting,
- Close interaction with Service Desk and level 3 services facilitating the resolution or dispatching of Incidents,
- Coordinate with different IT Departments (packaging, security, system, network, etc.)
YOUR PROFILE
- Currently pursuing a bachelor’s or master’s degree in computer science
- Motivated individuals who have shown a genuine interest in IT support and problem-solving
- You are known for being curious, driven, and detail oriented
- Good command of Windows 10, Office 365/2019, Active Directory, Exchange environment, Citrix
- Good knowledge in scripting (PowerShell)
- Splunk, Nexthink, general deployment & packaging concepts (SCCM, App-V) it’s a plus
- Proactive, able to work quickly and having good technical investigation skills.
- Autonomous, organized, with a sense of priorities and a strong team spirit.
- Good stress management
- Strong interpersonal skills will help you communicate effectively with users and quickly build a network within the company
- Fluency in written and spoken French and English
Our Maison’s DNA is defined by five core values. Excellence drives us to be the best at what we do, while Innovation fuels our progress. Respect underpins every interaction, and Integrity shapes our actions. Together, we are One Team, united in serving our clients with unwavering dedication.
As a responsible and supportive employer, we promote a diverse and inclusive work environment for our employees and candidates. Diversity, Equity and Inclusion are woven into the fabric of our Maison’s DNA, and we strive to ensure that our employees can fulfill both their personal and professional aspirations by encouraging internal mobility and individual upskilling programs. We firmly believe that building Diverse Teams contributes to our successes and to deliver on this, we actively embed Diversity, Equity and Inclusion in our business strategy.
It is an exciting time to join our Teams. All applications will be handled in the strictest confidence. Please apply
directly through our Career Website
.
Our Maison’s DNA is defined by five core values. Excellence drives us to be the best at what we do, while Innovation fuels our progress. Respect underpins every interaction, and Integrity shapes our actions. Together, we are One Team, united in serving our clients with unwavering dedication.
As a responsible and supportive employer, we promote a diverse and inclusive work environment for our employees and candidates. Diversity, Equity and Inclusion are woven into the fabric of our Maison’s DNA, and we strive to ensure that our employees can fulfill both their personal and professional aspirations by encouraging internal mobility and individual upskilling programs. We firmly believe that building Diverse Teams contributes to our successes and to deliver on this, we actively embed Diversity, Equity and Inclusion in our business strategy.
It is an exciting time to join our Teams. All applications will be handled in the strictest confidence.
