Luxembourg
Your career at Deutsche Börse Group
Your area of work:
As an intern – IT Touchpoint (f/m/d) you will support the team in the Corporate IT Cloud Operations department.
Your responsibilities:
- Assist with the handout and return of hardware (such as laptops, tablets, and mobile phones), including helping users with device setup
- Gain interesting insights in Involvement in IT projects and initiatives, and the implementation of new technologies or processes.
- Help analyse and evaluate incident information and resolutions accurately, supporting the documentation process for IT issues
- Support the team by providing onsite support to users by helping resolve technical issues with hardware and software, ensuring immediate hands-on assistance
- Gain insights in strong communication and interpersonal skills by interacting directly with end users, including VIPs and executives, and ensuring a positive user experience
Your profile:
- You are enrolled in a Bachelor/Master’s Degree program with a recognized institution focusing on Computer Science or Engineering and can provide an internship agreement OR have graduated with a Bachelor's degree or similar for no more than 6 months
- Ideally, you have already gained first practical experience in the context of internships (e.g. experience abroad, internships) in the IT Support area
- Strong analytical and problem-solving skills
- Demonstrate flexibility
- Team player with good communication skills
- You have good knowledge in Windows 11, MS-Office applications, SAP and other Microsoft products
- You are fluent in written and spoken English. French would be considered as an asset
Why Deutsche Börse Group?
We are committed to providing a work environment where everyone feels welcome and can reach their full potential. Our standards go far beyond simply matching candidates with the right position.
Mobility
We enable you to move freely with our job tickets, job (e-)bikes and free parking opportunities.
Work environment
Collaboration, communication, or deep focus – in our modern office buildings you will find the perfect work environment. Free drinks and food and meal allowances included.
Health and wellbeing
We care for your health and wellbeing and besides various health promotion measures we offer you a group accident insurance and additional insurance offers at discounted rates.
Financial stability
We provide financial stability by offering attractive salaries, company pension schemes, participation in our Group Share Plan, as well as bonuses, subsidies and discounts.
Hybrid work
Collaborate and exchange on-site or work remotely several days a week in line with business needs and local regulations. Our hybrid working model combines the best of both worlds.
Flexible working hours
We want your job to fit your life situation and offer flexible working time models, childcare allowance, or the possibility to study alongside your job.
Internationality
Our market infrastructures are globally connected. Working with us means collaborating with like-minded colleagues across over 60 locations from more than 100 nations.
Development
We promote individual development by offering internal development programmes, mentoring, further education and training budgets.
Contact
Ninwe Gourie – Campus Recruiting
Are you interested in an internship, an apprenticeship or a working student job?
Our Campus Recruiting Team is looking forward to your call or e-mail.
